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AI consulting for small businesses, non-profits and busy professionals

AI got good fast. It still hasn't reached the things that matter to you.

The tools can do remarkable things now. Turning that into something useful, in a business, in a non-profit or in your own week, is a separate job, and it's the one I do. Tell me what's costing you time or money and I'll work out what fixes it.

On the business side

<20%

of firms with four or fewer employees report using AI, as of May 2026

37%

of firms with 250 or more employees do

82%

of the smallest firms with no plans to adopt say AI doesn't seem to apply to their business

74%

of small businesses trying AI say clearer proof of return would get them to commit

Sources: U.S. Census Bureau Business Trends and Outlook Survey, May 2026 · SBA Office of Advocacy, September 2025 · Reimagine Main Street / PayPal AI and Small Business Survey, June 2025.

The technology raced ahead. Getting your hands on it didn't.

AI has gone from a party trick to something that can read a contract or reconcile a month of invoices, and it keeps getting better. Adoption numbers, though, mostly count the easy stuff. Someone tried ChatGPT once. A marketing team picked up a writing tool. Look at who's running AI anywhere near their actual operations and the smallest businesses are barely there.

The reasons are practical rather than stubborn, and they are the same away from work. Most people have no idea where to start, because nothing about running a business, a non-profit or a household tells you which of your problems AI happens to be good at. The tools worth having sit behind developer accounts, API keys and pricing written for companies with an IT department, which is a harder ask again when every dollar you spend was donated for something else. And nobody wants to spend six months learning a new craft to build one thing they'll use on a Tuesday.

So don't. Hand me the problem instead. I diagnose what is actually going wrong, tell you what would fix it, and build it when building is warranted.

Who I work with

Three places the same problem shows up. The work is the same in all three: find what it's costing you, work out what would fix it, build that if building is warranted. What changes is where the cost lands. In a business it's often money that never arrived, because a lead came in on Tuesday and nobody answered until Friday. At a non-profit it's hours that were meant for the people you serve.

Small businesses

Owner-operators and small teams, doing the work and running the place at the same time.

  • A process that takes three people a day and shouldn't
  • Quotes, invoices and scheduling stacking up behind the actual work
  • Leads that go cold while you're out doing the job
  • Past customers who'd buy again if anybody asked them
  • Marketing that stops dead the week the work picks up
  • A report somebody rebuilds by hand every month
  • What one person knows, that nobody else can get at
Tell me what's slowing you down

Non-profits

Small teams and volunteer boards, where the admin quietly competes with the mission.

  • Grant deadlines, and the week of reporting that goes in front of each one
  • Donor records spread across a spreadsheet, an inbox and somebody's memory
  • Volunteer schedules and reminders put together by hand every week
  • Thank-yous and receipts going out late, when they go out at all
  • Intake notes written once on paper and again on a screen
  • Impact numbers rebuilt from scratch for every board meeting

Budgets here are watched harder than anywhere else. If a fix would cost more than the hours it gives back, I'll say so.

Tell me where the admin is going

Busy professionals

Individuals and households whose week has got away from them.

  • An inbox and a calendar that run you rather than the other way round
  • Receipts, statements and renewals that only matter when you miss one
  • The household running order: meals, appointments, school dates, travel
  • The reading and comparing before a decision, so you get the answer and not the pile
  • The admin of looking after someone else: forms, appointments, insurance
  • A side project that only moves on the evenings you have spare
Tell me what your week keeps eating

Nick Griffith MBA, SHRM-CP, CSE

Nick Griffith

I'm curious about how groups of people organize themselves to get big things done, and how technology can be used to achieve that.

I've spent seven years in tech as a solutions consultant and product owner. Most of that was sitting across a table from people who run businesses, working out what software could and couldn't do for them. No jargon, no overselling.

I look at the challenges first and the technology second. The question is never how to get you using AI. It's what's costing you time and money, and whether AI belongs anywhere near the answer. If something does get built, I stay on it with you rather than handing it over and moving to the next contract.

Sometimes the right answer is a cheap automation that takes an afternoon. That's a fine outcome.

  • Purdue University

    B.S. in Business Management, focused on process improvement and innovation.

  • Butler University

    MBA concentrated in Leadership.

  • SHRM-CP

    Certified Professional, Society for Human Resource Management. The people side of the processes automation tends to touch.

  • Certified Sales Engineer (CSE)

    Awarded by NAASE, the North American Association of Sales Engineers.

How it works

Four steps. You can stop after any one of them and still walk away with something worth having.

  1. 01

    Tell me what's holding you back.

    One hour on a call. I ask what's slowing you down right now and what would change if it stopped. Afterwards I write you a short report naming the problems plainly, with a few ways to approach each one.

    The report is yours to keep. Act on it yourself, hand it to another builder, or file it away. You owe nothing beyond the consultation fee.

  2. 02

    I go and find the rest of it.

    Problems rarely sit in one place. I follow yours wherever it actually runs, through the parts of a business or the parts of a week, and I talk to whoever else it touches, because that's where the details hide.

    You get the same kind of report, sized to what I found.

  3. 03

    I build only what's needed.

    You don't have to learn any of this. The build takes whatever shape the problem calls for, from a single automation to software made for you. Price and scope are agreed before anything starts, and I stay on it until launch.

  4. 04

    It keeps working after I leave.

    Support runs on a subscription. Three improvements a quarter, plus a yearly review to check it's still earning what you pay for it. What you need keeps changing, and so does the technology.

Start here

If something costs you more time or money than it should, wherever it's happening, fill in the form and tell me about it. I'll get back to you.

You don't need to know whether AI is the answer, or which tool does what. Working that out is my job, and it's what the first conversation is for.

No newsletter, no drip campaign. I read these myself.